All Means Mostly

To cut down on our mail, I selected the option given to us by our credit card company to just do everything online and skip the paper account statements.

One of the benefits of that is that now I don’t have a collection of papers piling up. I like to save things, and financial statements are one of those things. But if they don’t mail them to me, I can’t save them and so I won’t have to wonder how long to keep them. Perfect!

But they still sent me things in the mail, like this:

letter from credit card company

Read it closely, and you see that they were sending this letter as part of their All-Electronic Program. And we got this letter every month!

text from letter from credit card company

At the very least they could do is stop claiming that it is All-Electronic (not to be confused with All Electronics) and call their program Mostly-Electronic.

The letter went on to say how to update our email address and how to update our postal address and how we should enjoy the benefits of the All-Electronic Program. The letter never gave any indication why it was being sent.

After a few months of these letters (and no problems with the online access), I decided to check my contact information. They had my old email address and so their emails were being rejected and so they were sending me letters. I assume the letters were supposed to get me to update my contact information, but they did a lousy job. Nowhere in the letter did it say anything about my email address being invalid. All they had to do was say that their emails were being returned and I need to provide a good email address. Then I would have known what to do.

So if you’re wondering why the program you enrolled in to receive your statements online only instead of in the mail is still sending you mail, wonder no longer. Just update your email address in their system and the letters will stop.

“Just now the wise men {and} the conjurers were brought in before me that they might read this inscription and make its interpretation known to me, but they could not declare the interpretation of the message.”
– Daniel 5:15

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This little article thingy was written by Some Guy sometime around 11:32 pm and has been carefully placed in the Finance, Marketing category.

One Response to “All Means Mostly”

  1. js Says:

    I signed up for Citicards’ electronic statements a long time ago. Then recently they began putting ads in the online statements. So there would be a line showing my gas purchase, a line showing my Boise State basketball ticket purchase, and then the next line would be an ad for whatever – Citicards’ purchase protection plan, or Netflix, or any random thing. Then it would be back to my purchases. That super annoyed me, so I turned off my electronic-only statements. Whatever they made on ads for me they just lost in printing and postage costs.

    Along a similar line, we had a videoteleconference today. The person giving it was notified that his audio went out. Ours hadn’t, so we could hear him ask everyone whose audio had gone out to let them know. I guess that’s sort of similar.

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