Bill Delay
Nov
19
2012
I received a bill from a medical facility. Along with the bill was this letter, which was trying to explain why the bill was sent about 3 months after the procedure:
Text of the letter:
Dear Laboratory Patient:
We apologize for the delay in the release of your bill. X installed new computer software. Due to circumstances beyond our control, there were delays in interfacing the new system with some insurers. This work is now complete and patient bills are being processed. Once again, we are sorry for the delay.
Should you have any questions please contact us at XXX-XXX-XXXX or email: x@x.com
Thank you for using X.
I thought about waiting 3 more months, then sending this response along with my payment.
Dear Laboratory:
I apologize for the delay in the release of your payment. I installed new computer software, as opposed to non-computer software. Due to circumstances beyond my control, there were delays in interfacing the new software with my bank account. This work is now complete and invoices are being processed. Once again, I am sorry for the delay.
Should you have any questions, too bad.
Thank you,
Patient
But I didn’t.
For if we had not delayed, surely by now we could have returned twice.
Genesis 43:10
This little article thingy was written by Some Guy sometime around 6:22 am and has been carefully placed in the Finance category.
November 19th, 2012 at 2:50 pm
We’re having the same issues with Dell. We keep buying things on our firm’s credit line, and they keep sending them to us. However, they cannot bill us or let us make a payment since they’re experiencing ‘technical issues’. We’re going on 6 months now. I pointed out to my Dell rep that they’re a tech company. Then I suggested they call for technical support. He was not amused.
I was.
November 19th, 2012 at 10:01 pm
Did you offer the help desk number to the rep?
At least they’re letting you buy things now, instead of telling you that you have to go through the rep who doesn’t work there anymore.
November 20th, 2012 at 11:53 am
Ha! That was at the last job. I still don’t think they can order from Dell.