Customer Service
Jul
10
2014
Our recent trip to Cedar Point was our second trip this year. The first one did not go so well. Let’s back up about 3 weeks before our successful trip…
I had planned a special father-son trip with Alpha, our oldest. He had never been to Cedar Point. I hadn’t been in over a decade. And I had never stayed at the on-site hotel. Since I was planning the trip, I decided to splurge and stay in the hotel. (Tickets are cheaper that way, and you get into the park 1 hour early. That part is key to this story).
Friday afternoon, June 6 – the big day. He gets home from school and I get home from work. We eat dinner, with the rest of the family of course, then load up the car and head out to Cedar Point. A couple hours later, we are there. We check into the hotel, walk along the shore of Lake Erie, and look into the park from the edge. We go back into the room, watch an episode of Treehouse Masters, see what we can of the Luminosity show (i.e. fireworks) from our window, and go to bed.
Everything’s going fine.
In the morning, we wake up, go downstairs for breakfast, and finish around 9:15. The park opened for early entry at 9:00, so we figure we will check out and go into the park. Back up to our room we go. One last potty break before embarking on our amusement park adventure… and the toilet doesn’t flush. And the sink doesn’t work.
I call the front desk, asking if it’s just our room. She replies that it is the whole hotel. So we check out, put our luggage in the car, and go into the park.
The water in the park isn’t working either. Toilets aren’t flushing. Drinking fountains aren’t fountaining.
But we are there, so we walk around.
I show the rides to Alpha, and he ponders them. He is interested in the water rides, but they aren’t going.
We eventually make our way to the Sky Ride. Alpha hasn’t wanted to ride anything up to that point, so I tell him that we are going to ride the Sky Ride.
So we do.
And that takes us to the front gate.
(more…)